A few years back, I shared the five KPI’s I asked my team to keep front and center. The industry has evolved, and so has my focus. Today, whether you have managers or you run a lean operation, these four owner metrics are the ones I keep in my line of sight at all times. They tell me if my asset is moving toward stabilization, if my rates are where they need to be, if my cash flow is protected, and if I’m on track to create real value.
In this series we’ll cover: Physical Occupancy, Economic Occupancy, Delinquency Ratio, and Actual NOI vs Budget NOI. If you don’t know where you stand on these almost off the top of your head, there’s gold to mine by tightening your focus here.