Mark Helm, Author at Creating Wealth Through Self Storage

Self Storage Mis-Management Series: Why You Need to Treat Car Storage Differently

by Mark Helm | Nov 26, 2016 | Self Storage Management

This week concludes the Self Storage Mis-Management series. Since it’s a holiday weekend I’ll keep it short and sweet! DO NOT treat storing cars or vehicles like household goods. There’s a BIG difference. You need to understand the difference in...

Self Storage Mis-Management Series: Top 2 Ways to NOT Get Sued

by Mark Helm | Nov 18, 2016 | Self Storage Management

This is Week 3 of the Self Storage Mis-Management Series. In this series, I’m covering the five things NOT to do to keep your self storage facility running smoothly. In week 1 we covered the Serviceman’s Civil Relief Act. Last week we covered Creating a...

Self Storage Mis-Management Series: Can Good Customer Service Ever Be a Bad Thing?

by Mark Helm | Nov 12, 2016 | Buy Self Storage

Sometimes good customer service can really backfire! In the “Self Storage Mis-Management” Series, this is the second of the five top operational failures you need to avoid. I’ve learned this the hard way. Last week we discussed the first mistake to...

Self Storage MisManagement Series: 5 Operational Failures You Need to Avoid

by Mark Helm | Nov 4, 2016 | Self Storage Management

You don’t know what you don’t know. That’s how self storage mismanagement often happens. Just as there are 5 things to keep your eyes on to build a great self storage business, there are 5 things not to do to keep that great business going. The next...

The Difference Between A Good and a Great Self Storage Manager

by Mark Helm | Oct 29, 2016 | Self Storage Management

A few weeks ago, as I was leaving a challenging meeting with a real estate client – frustrated that I didn’t get the deal done – I got a call from one of our facility Managers. I immediately thought, “What now?” When I answered, she...