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Self Storage Marketing – Do You Know How to Find Your Prospects Online?

Self Storage Marketing – Do You Know How to Find Your Prospects Online?

by Mark Helm | Jun 11, 2016 | Self Storage Management

It’s a brave new self storage world out there, especially in marketing. When I first got in the business on December 31, 1999, over 80% of our new customers came from Yellow Pages ads. Remember those? The last yellow page ad I ran was in 2013 and the cost per new...
Self Storage Retail Sales Not Your Thing?  There’s More To That Lock Sale Than You Think

Self Storage Retail Sales Not Your Thing? There’s More To That Lock Sale Than You Think

by Mark Helm | Jun 4, 2016 | Self Storage Management

Do you sell retail items in your self storage facility? I think you’re missing the boat if you don’t put a real focus on retail sales. I know, I know…you’re in the business of renting units and selling retail items or renting trucks is a hassle that takes...
Are Self Storage Call Centers the Right Solution For You?  A Look at Who Should Be Answering Your Phones and Why.

Are Self Storage Call Centers the Right Solution For You? A Look at Who Should Be Answering Your Phones and Why.

by Mark Helm | May 28, 2016 | Self Storage Management

I hate companies that have a computerized, punch-in-the –last-name-with-your-key-pad answering systems phone systems. I hang up. Unless I have no choice but to deal with them – like the phone or cable company. And then I hate it even more. By the time I finally...
SBA Loans For Self Storage?  My New Perspective On Them.

SBA Loans For Self Storage? My New Perspective On Them.

by Mark Helm | May 21, 2016 | Self Storage Financing

I’m going to do it! I am going to get an SBA loan.     I don’t care where you are in growing your self storage business; if you are getting bank loans as opposed to non-recourse CMB loans, it can be tough. Sometimes the more loans you have, the harder it is...
Self Storage Stabilized Occupancy Rates – Are They On The Rise Or Going Down?

Self Storage Stabilized Occupancy Rates – Are They On The Rise Or Going Down?

by Mark Helm | May 14, 2016 | Financial Analysis of Self Storage

“Have self storage stabilized occupancy rates gone up?” At the Inside Self Storage Convention, I heard that question asked more than once. The quick answer is YES. For the first time in the history of this industry, all the REITS are above 90% stabilized occupancy. A...
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