I hate to do this, but we are going to need to get political today. We will need to discuss insurance and self-storage. Part of our job as owners and entrepreneurs is to look at what is going on now,...

We are all familiar with the standard add-ons for self-storage projects, such as tenant insurance, retail items, and truck rental. Let’s discuss some new possibilities for the modern project today. EV...

Last week, we started a conversation about how to organize management operations for your small, automated self-storage facility. This week, we’ll wrap it up. If you missed Part 1, here is a link. I’ve...

Recently, I’ve been working closely with several people who are either purchasing or developing automated self-storage facilities. Naturally, the conversation quickly turns to one thing: how are we going...

I just saw a news article, “Self-Storage Manager Accused of Embezzling $53K From ______ Mini Storage.” I also remember buying a facility showing $73,000 or so a month in income. During the due diligence...

Let’s talk again about algorithmic self-storage pricing strategies used by many in the industry today. I also want to share a warning about pricing strategies in the aftermath of some natural disasters...

If you had asked me in the 1990s or early 2000s how technology is impacting the self-storage business, I would have asked “What technology?” “Storage is a concrete floor, a steel wall, and a roll-up...

Go with me for a minute. We will discuss self-storage brand loyalty, self-storage revenue management, and customer value. But let's start with Netflix. I saw Netflix on my credit card statement...

In the self-storage world, there is a lot of momentum towards fully automated facilities, no matter what the size of the project. I am not here to say that is the wrong direction. I even am involved in...