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Navigating the Storm: The Rising Tide of Self-Storage Insurance Costs

Navigating the Storm: The Rising Tide of Self-Storage Insurance Costs

by Mark Helm | Oct 27, 2023 | Operations & Management

In the ever-evolving landscape of self-storage business, owners and operators are bracing themselves for a challenging year ahead as insurance premiums continue to surge, outpacing most other operational...

Self-Storage Managers in the Day of Automation

Self-Storage Managers in the Day of Automation

by Mark Helm | Aug 25, 2023 | Operations & Management

Yes, I have a facility where there is no manager. Automation has allowed that. But, for the most part, projects I have been involved in have managers. I like managers. I like the level of customer...

Innovations in Self Storage: Leveraging Automation and Innovations for Growth

Innovations in Self Storage: Leveraging Automation and Innovations for Growth

by Mark Helm | Jun 30, 2023 | Operations & Management

A lot has changed since I first dipped my toes into the self-storage waters in 1995. Perhaps the most interesting and fast-paced changes have revolved around tech innovations. Not all tech innovations...

Headache Averted: 5 Lessons Most Self-Storage Operators Learn the Hard Way (But Not You)

Headache Averted: 5 Lessons Most Self-Storage Operators Learn the Hard Way (But Not You)

by Mark Helm | May 26, 2023 | Operations & Management

There is one big benefit from having been in and around the self storage business for almost 30 years ( in other words being old). You learn some lessons you did not and could not have known when you...

Join Your State Self Storage Association (At Least)

Join Your State Self Storage Association (At Least)

by Mark Helm | May 12, 2023 | Operations & Management

If you live in Indiana, did you know the default time for assessing a late penalty and denying tenants access to their units has been shortened? Did you know Indiana, the time period has been shortened...

Choosing the Right Add-on Revenues for Your Self Storage Facilities

Choosing the Right Add-on Revenues for Your Self Storage Facilities

by Mark Helm | Jul 29, 2022 | Operations & Management

If you do it right in your self storage facility, you can create a lot of additional income and value for yourself by having the right additional sources of revenue. Even in managerless, automated...

Better Safe than Sorry – Self Storage Security Options

Better Safe than Sorry – Self Storage Security Options

by Mark Helm | Jul 15, 2022 | Operations & Management

Jonathan, the person who works with me on providing the content I produce supporting small investors getting in, or growing their self storage business, suggested I consider writing something on security...

A Quick Way to Increase Retail Sales

A Quick Way to Increase Retail Sales

by Mark Helm | Jul 8, 2022 | Operations & Management

This self storage episode will be short but could be worth, let’s say, $40,000 of value. Perhaps worth reading. I am talking about a way to increase retail sales. No matter where we are in retail sales...

Is Customer Service Dead in the Age of Technology in Self Storage?

Is Customer Service Dead in the Age of Technology in Self Storage?

by Mark Helm | Jun 24, 2022 | Operations & Management

The self storage business is competitive. Lots of new space is coming or just came online. Probably in your market. Much of our strategies as small business owners and small self storage operators is to...

The Self Storage Property Tax Challenge Today

The Self Storage Property Tax Challenge Today

by Mark Helm | Apr 15, 2022 | Operations & Management

Nothing other than perhaps online marketing has risen as fast for self storage owners as property tax. And that number is much larger than the marketing cost. I am convinced that when Property Valuation...

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