Self-Storage Managers in the Day of Automation

Self-Storage Managers in the Day of Automation

Yes, I have a facility where there is no manager. Automation has allowed that. But, for the most part, projects I have been involved in have managers. I like managers. I like the level of customer service a good store manager can provide. So, for the most part, I...
Distressed Self Storage Opportunities

Distressed Self Storage Opportunities

I’m starting to see the distressed self-storage listings. I said they were most likely coming, and I am starting to see a trickle of them, soon to be more. Keep your eyes open. Example: Yesterday I saw a listing, unpriced, of course, with a call for offers. It was a...
Fundraising 101- Pt. 4 – Funds

Fundraising 101- Pt. 4 – Funds

Over the last three weeks, we have been discussing an overview of fundraising for small self storage investors getting into the business or growing their business from my perspective. This will be the last in this mini-series. I have organized this large and...
Fundraising 101 – Pt. 3 – Joint Ventures

Fundraising 101 – Pt. 3 – Joint Ventures

Over the last two weeks, we have been discussing an overview of fundraising for small self storage investors getting into the business or growing their business. I have organized this large and complicated world of fundraising into three main buckets, syndications,...
Fundraising 101- Pt. 2 – Syndications

Fundraising 101- Pt. 2 – Syndications

Last week, I introduced self storage Fundraising 101 and discussed three main types of raising capital for self storage investments. I have organized this large and complicated world of fundraising into three main buckets, syndications, joint ventures, and funds (or...
Are You A Self Storage Developer or Operator?

Are You A Self Storage Developer or Operator?

I have noticed an interesting thing as I have coached and consulted people over the years getting into the self storage business. Usually, someone early in their self storage journey is attracted to the business because of the anticipation of the freedom running their...
Debt During Inflationary Times

Debt During Inflationary Times

There is a lot of grinding of teeth and wringing of hands around rising interest rates and buying self storage today. I don’t want to minimize the impact higher interest rates can have on projects and underwriting them. Today, more discipline in underwriting is...
Case Study of a Student

Case Study of a Student

Let me tell you about Fred’s (not his real name) story and how he got into self storage. Over the next few episodes, I will interview some previous students and/or tell the story of a few students I have worked with, so some of you may see yourself in them. Fred was a...
So Much Self Storage Data – Keep It Simple

So Much Self Storage Data – Keep It Simple

Yes, self storage has performed well during past recessionary times. But past performance is not indicative of future performance. At least, that is what my LLC documents say. How many of you were in the self storage business during the ’08 recession? I was....
Self Storage as a Retirement Vehicle

Self Storage as a Retirement Vehicle

I was asked to write an article on self storage as an investment vehicle to fund one’s retirement. I almost turned down the assignment because I have such a strong opinion about the retirement and wealth advisors industry. I need to say I am not an investment advisor....
Our Number One Source Of New Leases

Our Number One Source Of New Leases

For most of our facilities, in 2020 & 2021, what do you think was the number one source of new leases? If you guessed the internet, you are close. In fact, for some facilities, it was, in some quarters. But as a portfolio, what is the number one source of our new...
Our Number One and Two Sources of Referrals

Our Number One and Two Sources of Referrals

“Referrals” as a source of new self storage leases average between 10% on the low end to 40% on the high end per quarter between 2016 and 2021. We do our best to track everything, including where our new leases come from, and referrals have always been a very high...
A Quick Way to Increase Retail Sales

A Quick Way to Increase Retail Sales

This self storage episode will be short but could be worth, let’s say, $40,000 of value. Perhaps worth reading. I am talking about a way to increase retail sales. No matter where we are in retail sales in any given facility, we always look to improve it. This amount...
Back to Self Storage Reality?

Back to Self Storage Reality?

I was reminded by a friend and someone I have been working with for a number of years just how naive I was four or five years ago about the self storage industry. I remember writing and saying, “With all the data and technology available today, there is no need for...
Financial Literacy

Financial Literacy

I recently gave a talk at the 2022 Inside Self-Storage Convention and was asked to write a follow-up article on Financial Literacy. The talk was titled “Reading Your Financial Story, Interpreting Your Self-Storage P & L’s And Other Financial Statements.” I am...
Always Begin With The End in Mind

Always Begin With The End in Mind

When my Grandson Jackson was in the first grade, at his first “Leadership” day at his school, he informed me that he would start college in 2025. I don’t even think he knew what college was. Many people I work with say they are getting into the Self Storage Business....
The Self Storage Property Tax Challenge Today

The Self Storage Property Tax Challenge Today

Nothing other than perhaps online marketing has risen as fast for self storage owners as property tax. And that number is much larger than the marketing cost. I am convinced that when Property Valuation Administrators have their conventions as we do, they talk about...
Be Careful When You Read Industry Statistics

Be Careful When You Read Industry Statistics

Given the tight nature of the self storage market, as small investors, we are searching for any idea, lead, or data point to help us get in or grow our self storage business. I read the industry papers as they come out. Recently I read the Marcus & Millichap 2022...
You Can’t Do It Alone – Build Your Team

You Can’t Do It Alone – Build Your Team

Most people I work with getting in the self storage business are individuals who think they are solo entrepreneurs getting in storage. It often takes a while to realize they are not. There is no way. Yes, you may not have employees or partners…but I guarantee you, you...
Don’t Put Your Self Storage Dreams on Hold

Don’t Put Your Self Storage Dreams on Hold

It can be frustrating trying to get in or grow your self storage business. I know. I am experiencing it myself. We have been selling a lot of self storage. I have investors in most of my deals, and we have a fiduciary responsibility to maximize investor returns. That...
Mixed-Use Projects In Self Storage Today

Mixed-Use Projects In Self Storage Today

There’s no doubt about it. Self-storage is harder to get into, grow, or figure out today than ever. Prices are still high, CAP rates low, lots of new product to compete with, and many other challenges to tackle as a small investor. Here is one way to reduce the...
Budgeting for Self-Storage Capital Expenses

Budgeting for Self-Storage Capital Expenses

If you are considering getting into the self-storage business or in the self-storage business, one of the attractive features is the low amount of ongoing capital expenses. Unlike multi-family, office, or even retail, there are very few capital expenses required to...
Due Diligence Series # 5 – Conversions

Due Diligence Series # 5 – Conversions

We are in the fourth episode in a series centered around the due diligence process for self storage in today’s world. So far, we have discussed: Timelines and what to get from the Seller. Physical inspections and third-party vendors. Financial records and operational...