I was reminded by a friend and someone I have been working with for a number of years just how naive I was four or five years ago about the self storage industry. I remember writing and saying, “With all...
Is Customer Service Dead in the Age of Technology in Self Storage?
The self storage business is competitive. Lots of new space is coming or just came online. Probably in your market. Much of our strategies as small business owners and small self storage operators is to...
How You Can Create an Additional $292,000 of Value on Your Next Self Storage Purchase
Let me show you how you can create, let’s say, $292,000 additional value on your subsequent self storage acquisition of, let’s say, a 365-unit self storage facility. I’m talking tenant insurance. Yes, I...
Financial Literacy
I recently gave a talk at the 2022 Inside Self-Storage Convention and was asked to write a follow-up article on Financial Literacy. The talk was titled “Reading Your Financial Story, Interpreting Your...
The Leadership Series – Creating Company Culture
This is the final episode in a series on leadership development inside a self storage business. Remember, no matter where you are in your self-storage journey, owning a portfolio of facilities, or just...
The Leadership Series – The Art Of Delegation
In this third episode in the Self Storage Leadership Series, I want to talk about a trait an effective Leader has that has always been elusive to me… The Art of Delegation. I call it an art because it...
The Leadership Series – Putting the Right Team in Place
As a self storage owner or soon-to-be owner, you will need the right team assembled. I discussed this in detail in Episode 331. We talked about the team members, the roles or spaces that we need to get...
The Leadership Series – Become A Great Story Teller
After returning from the recent ISS 2022 Expo in Las Vegas, I am more convinced that effective self storage company leaders who are moving the needle in their companies and the industry are great...
Always Begin With The End in Mind
When my Grandson Jackson was in the first grade, at his first “Leadership” day at his school, he informed me that he would start college in 2025. I don’t even think he knew what college was. Many people...
The Self Storage Property Tax Challenge Today
Nothing other than perhaps online marketing has risen as fast for self storage owners as property tax. And that number is much larger than the marketing cost. I am convinced that when Property Valuation...
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